How do I setup a Widget Goal?

How to setup Widget Goals

By setting up your Widget Goals you can measure the effectiveness of your chats. How often does a chat result in a direct completion of one or more goals? To create a goal, go to "configuration" and choose "Widget Goals". Here you’ll have an overview of your current goals. Choose "Add Goal".

Create Goals

Now you choose the widget for which you’d like to set up the goal. Name your goal and select the URL match pattern that is connected to it. In this example it’s the completion of a checkout. You don’t have to include the domain name in the URL, e.g. for the goal http://www.userlike.com/checkout-complete, you only fill in "/checkout-complete".

Analytics

Depending on your Userlike plan you have the possibility to view your "Widget Goals" in the Userlike Analytics. Data is not gathered retroactively but instead from the moment on when you have created a goal.