Why does the Chat Button not appear on my website?

There are usually three possible reasons why the Chat Button of your Userlike Chat Widget does not appear on your website.

  1. You did not properly integrate the script into your website. Follow an integration tutorial to integrate the Userlike Widget correctly.
  2. You are not online and might have activated the option that makes the Chat Widget invisible when all operators are offline. Log into the Chat Panel to be online, the chat button should then become visible on your website. 
  3. You are in the wrong operator group and therefore the Chat Button is not visible on your website. Make sure to be in the operator group which is assigned to the Chat Widget.