To ensure the functionality of our software, we save cookies about the application status in the end-user's browser. These include the persisted state, machine state, session ID as well as chat statistics. These cookies are deleted at the end of the browser session.
To allow the identification of end-users when they return to your website, we save cookies containing user information in the end-user's browser. Each of these can contain an individual user ID, the name of the end-user, the email-address and the number of visits. By default, these cookies are stored for one year, however, you can change this setting in your Widget Configurator at any time.