Can I use an external tracking solution?
Using a tracking software to analyze all the happenings on your website is a good first step towards continuous optimization. We have made it possible for you, to track the events surrounding Userlike chats. We chose six events for you to be followed:
- Webvisitor receives a message
- Proactive chat offered to Webvisitor
- Webvisitor sent message
- Proactive chat session started
- Chat session has started, and
- Webvisitor left message
You can as well check how these events connect to your operators. We have prepared these tutorials that guide you through the integration: