How do I open the Browser Console?

When you contact our support team to report a technical issue, we may ask for a screenshot of your browser console while you're experiencing the issue. With this screenshot, we can further investigate the problem and find a quick fix.
Here's how to open the console in different browsers:
Google Chrome

Shortcut

  • Microsoft: Hold Ctrl + Shift + J
  • MacOS: Hold Command [⌘] + Option key + J

OR:

Using the context menu (right-click on the web page): select "Inspect" and switch to the tab "Console"

Mozilla Firefox

Shortcut

  • Microsoft: Hold Ctrl + Shift + K
  • MacOS: Hold Command [⌘] + Option key + K

OR:

Using the context menu (right-click on the web page): select "Inspect Element" and switch to the tab "Console"

Safari

Shortcut

  • Hold Command [⌘] + Option key + C

OR:

Using the context menu (right-click on the web page): select "Inspect Element" and switch to the tab "Console"

Internet Explorer

Shortcut

  • Press F12 and switch to tab "Console"
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