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Widget Configuration

All about widget settings

  • What is a Widget?
  • How do I setup a Widget Goal?
  • Why don't I receive any chats?
  • How can I change the behaviour of the Widget?
  • How do I assign an Operator to a specific Widget?
  • What languages are available for my Chat Widget?
  • Why does the Chat Button (Widget) not appear on my website?
  • Why do I not get a proactive chat invitation?
  • I've made changes, why are they not applied?
  • If I delete a chat topic will it remove the topic from all of the previous chat transcripts?
  • How do I prevent Operators from receiving chats unless they are actively forwarded to them?
  • How do I proactively invite my Webvisitors to chat?
  • Why does the operator name change after the webvisitor sends a message?

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  • Widget Configuration
  • Live-Chat Chat Panel
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