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Chatting with Userlike

  • What are the routing rules for incoming chats?
  • Is it possible to start a conversation with a contact?
  • Does Userlike offer Video-Calls?
  • Can I transfer a chat to another Operator?
  • Can I see a preview of what contacts are typing?
  • How can I export or dispatch transcripts?
  • How do I prevent Operators from receiving chats unless they are actively forwarded to them?
  • How does the live translation work?
  • Are there limitations for File Upload and Voice Messages?
  • How do I send a Chat Transcript to an email address?
  • What are the technical requirements for audio calls?
  • What are the filter options?
  • How can I reply to an offline message?
  • What happens to ended conversations?
  • How can I tell if a contact is online?
  • Why is the time zone not displayed correctly in my messages?
  • UBL Chatbot
  • Can I import contacts?
  • How can I paste copied files in the Message Center?

Categories

  • AI Automation Hub
  • Getting to know Userlike
  • Account & Billing
  • Data Privacy & IT Security
  • Widget / Website Messenger
  • Messaging Channels & WhatsApp
  • Website implementation
  • Chatting with Userlike
  • Best practices
  • Analytics
  • Troubleshooting
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